Utilization conditions
Privacy Statement
We take your privacy seriously, and this Privacy Statement explains how we ("we" or "us") collect, use, share, and process your information.
Collection and Use of Personal Data
Personal data means any information that can be used to identify you directly or indirectly. Personal data also includes anonymous data that is linked to information that can be used to identify you directly or indirectly. Personal data does not include data that has been irreversibly anonymised or aggregated so that it can no longer identify you, whether combined with other information or not.
Promoting Safety and Security
We adhere to the principles of lawfulness, fairness, and transparency, process minimal data within the scope of limited purposes, and take technical and administrative measures to protect data security. We use personal data to promote safety and security, such as by helping to verify accounts and user activity, monitoring for fraud, and investigating suspicious or potentially illegal activities or violations of our terms or policies. Such processing is based on our legitimate interests in ensuring the security of our products and services.
Below, we describe the types of personal data we may collect and how we use it.
Personal Data We Collect
i. Data you provide:
We collect personal data that you provide when you use our products or services or interact with us in any way (such as creating an account, contacting us, participating in online surveys, or using online help or chat tools). When you make a purchase, we collect personal data related to that purchase, including payment data (credit or debit card numbers, other card information), other account and authentication information, and billing, shipping, and contact details.
ii. Data about your use of services and products:
When you visit our website, we may collect information about the type of device you use, your device's unique identifier, IP address, operating system, type of internet browser, usage information, diagnostic information, and location information from or about the computer, phone, or other device on which you install or access our products or services. Where available, our services may use GPS, IP address, and other technologies to determine the approximate location of your device to improve our products and services.
How We Use Personal Data
In general, we use personal data to provide, improve, and develop our products and services, communicate with you, offer targeted advertisements and services, and protect us and our customers.
i. Providing, improving, and developing products and services:
We use personal data to provide, improve, and develop our products, services, and advertisements. This includes using personal data for purposes such as data analysis, research, and auditing. Such processing is based on our legitimate interests in providing you with products and services and maintaining our business. If you participate in contests or other promotions, we may use the personal data you provide to operate those programmes. Some of these activities may have additional rules that contain further details about how we use personal data, so we encourage you to read those rules carefully before participating.
ii. Communicating with you:
With your prior explicit consent, we may use personal data to send marketing communications about our own products and services, to contact you regarding your account or transactions, and to notify you about our policies and terms. If you do not wish to receive marketing emails, you may contact us to opt out. We may also use your data to process and respond to your requests when you contact us. With your prior explicit consent, we may share your personal data with third‑party partners who may send you marketing communications relating to our products and services. With your prior explicit consent, we may use personal data to personalise your experience with our products and services and on third‑party websites and applications, and to measure the effectiveness of promotional campaigns.
Note: With respect to the above data uses that require your prior explicit consent, you may withdraw your consent at any time by contacting us.
Definition of Cookies
Cookies are small pieces of text used to store information in web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, such as data stored on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."
Use of Cookies
We use cookies to provide, protect, and improve our products and services, including by personalising content, delivering and measuring advertisements, understanding user behaviour, and providing a safer experience. Please note that the specific cookies we use may vary depending on the particular websites and services you use.
Disclosure of Personal Data
We disclose certain personal data to strategic partners who work with us to provide products and services or help us market to customers. Personal data will be shared with these companies only for the purpose of providing or improving our products, services, and advertisements, and will not be shared with third parties for their own marketing purposes without your prior explicit consent.
Disclosure, Storage, Transfer, and Processing of Data
i. Compliance with legal obligations:
Where mandatory laws of the European Economic Area or the country in which the user resides require, and a specific legal act exists or occurs requiring us to fulfil a specific legal obligation. For processing of personal data of EEA residents – as described below, if you reside within the European Economic Area (EEA), our processing of your personal data is justified as follows: where your consent is required for the processing of your personal data, such processing is justified under Article 6(1) of the General Data Protection Regulation (EU) (GDPR).
ii. For the reasonable implementation or application of this clause:
We may share personal data with all our affiliates. If a merger, reorganisation, acquisition, joint venture, transfer, spin‑off, or the transfer, sale, or disposal of all or part of our business (including in connection with bankruptcy or similar proceedings) occurs, we may transfer all or part of the personal data to the relevant third party. We may also disclose personal data if we reasonably determine that disclosure is necessary to protect our rights, pursue available remedies, enforce our terms of service, investigate fraud, or protect our operations or our users.
iii. Compliance with law, security, and protection of other rights:
We may be required to disclose personal data in response to laws, legal processes, litigation, and/or requests from public and governmental authorities within or outside your country of residence. We may also disclose personal data if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other issues of public importance.
Children
Our products and services are intended for adults. Therefore, we do not knowingly collect, use, or disclose data from children under 16 years of age (or the equivalent minimum age depending on the jurisdiction). If we become aware that we have collected personal data from a child under 16 years of age (or the equivalent minimum age), we will take steps to delete the data as soon as possible. If you become aware that a child under 16 has provided us with personal data, please contact us immediately.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and current. You have the right to access, correct, and delete the personal data we have collected about you. You also have the right, at any time, to restrict or object to further processing of your personal data. You have the right to receive your personal data in a structured and standardised format. You may lodge a complaint with the data protection authority in your jurisdiction regarding the processing of your personal data. To protect the privacy and security of your personal data, we may request information from you to verify your identity and your right to access such data, as well as to search for and provide the personal data we hold. In some cases, applicable laws or regulatory requirements may permit or require us to refuse to provide or delete some or all of the personal data we hold. You may contact us to exercise your rights. We will respond to your request within a reasonable timeframe (in any event, within 30 days).
Third‑Party Websites and Services
When you interact with links to third‑party websites that are related to us, we are not responsible for the third parties’ privacy policies and assume no obligations or liability with respect to such policies. Our websites, products, and services may contain links to or features that access third‑party websites, products, or services. We are not responsible for the privacy practices adopted by those third parties, nor for the information or content contained in their products and services. This Privacy Statement applies only to data we collect through our products and services. We encourage you to read the privacy policies of third‑party websites, products, or services before using them.
Data Security, Integrity, and Retention
We employ reasonable technical, administrative, and physical security measures designed to prevent unauthorised access to your data and to ensure proper use of the data we collect. We retain your personal data for as long as necessary to achieve the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
Changes to This Privacy Statement
We may change this Privacy Statement from time to time in response to new technologies, industry practices, regulatory requirements, and other factors. Your continued use of our products and services after the effective date of the Privacy Statement will be deemed your acceptance of the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and contact us to close any account you have created.
